Contact MegaFishWins: Help and Account Support
For an existing account, use the contact route displayed after sign-in. It provides the best context for account status and an active process.
Help with your MegaFishWins account
For an existing account, use the contact route displayed after sign-in. It provides the best context for account status and an active process.
Prepare your request
State whether it concerns registration, a bonus, payment or verification. Never share a password or one-time code. Payments, KYC and FAQ answer many questions first.
Use the right contact route
For account, bonus, payment or registration questions, use the contact route displayed after sign-in. It links the question to the actual account state.
KYC documents
When an account asks for KYC verification, send the specific documents through the verification route shown in the account or to kyc@megafishwinsbet.de. This address is for KYC documents only.
Ask safely
State the subject and account context, but never send a password, one-time code or complete security details. The payments, KYC and bonus pages also cover their respective processes.